Scope of This Privacy Policy

This Privacy Policy applies to personal information collected through
Jayanthra.com
and through our related business interactions, including coaching, speaking engagements,
workshops, enquiries, subscriptions and other services offered by Jayanthra.

This Privacy Policy does not govern third-party websites, platforms or services
that may be linked to or embedded within our website. Those services may operate
under their own privacy policies and terms.

Information We Collect

Depending on how you interact with us, we may collect the following categories
of personal information:

• Contact details:
  name, business email address, mobile number and location.
• Business details:
  company name, job role, industry and organization.
• Enquiry details:
  the service requested, business requirements and other information you provide
  through forms, meetings or communications.
• Technical information:
  IP address, browser and device information, pages visited, referral source
  and cookie or similar identifiers where applicable.
• Communication information:
  emails, enquiry history, meeting requests and service-related correspondence.

How We Use Your Information

We use personal information for defined business and service-related purposes,
which may include:

• Responding to coaching, speaking, workshop and business enquiries.
• Assessing whether a requested engagement or service is suitable.
• Scheduling calls, meetings, workshops and events.
• Preparing proposals, coordinating engagements and delivering agreed services.
• Sending newsletters, updates or marketing communications where you have opted in or where otherwise permitted by applicable law.
• Improving website performance, user experience and understanding how visitors interact with our website.
• Preventing spam, abuse, fraud and security incidents.
• Meeting applicable legal, regulatory, accounting, tax and contractual obligations.

Basis for Processing

Depending on the nature of your interaction with us and the requirements
of applicable law, personal information may be processed on one or more
of the following bases:

• Consent:
  including where you choose to receive optional marketing communications.
• Your request or voluntary provision of information:
  for example, when you submit an enquiry and ask us to contact you.
• Performance of or steps toward an engagement:
  where processing is necessary to discuss, prepare or deliver an agreed
  coaching, speaking, workshop or other business engagement.
• Compliance with legal obligations:
  where information must be processed or retained to comply with applicable law.
• Other uses permitted by applicable law:
  including certain legitimate or otherwise legally permitted uses, where applicable.

Where consent is relied upon, we aim to make the purpose clear and limit
the information requested to what is reasonably necessary for that purpose.

How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary
for the purpose for which it was collected, unless a longer retention
period is required or permitted by applicable law.

Cookies & Similar Technologies

Our website may use cookies and similar technologies for functionality,
security, analytics, preferences and the operation of certain third-party services.

Depending on the technologies enabled on the website, these may include:

• Essential cookies:
  required for core website functionality, reliability and security.
• Analytics cookies:
  used to understand website traffic, performance and usage patterns.
• Preference cookies:
  used to remember selected preferences or settings where applicable.
• Third-party media cookies:
  which may be created when embedded videos, reviews, social media
  or other external services are loaded.

Where required by applicable law, non-essential cookies will be used
in accordance with the cookie preferences you select.

Service Providers & Third Parties

We may use trusted service providers to help operate our website,
process enquiries, communicate with users, manage business interactions,
measure website performance and provide external or embedded content.

Depending on the services currently enabled on the website,
provider categories may include:

• Website hosting and infrastructure providers.
• Website form and enquiry-processing services.
• Email and business communication services.
• Customer relationship management systems.
• Appointment and meeting-booking services.
• Website analytics services.
• Cookie-consent and preference-management services.
• Embedded video services such as YouTube, where enabled.
• Review and testimonial services such as Trustindex, where enabled.
• Business communication services such as WhatsApp, where used.

These providers may process information only as necessary to perform
the services for which they are engaged, subject to their applicable
contractual, privacy and legal obligations.

We do not sell or rent your personal information to third parties
for their own marketing purposes. We do not share personal information
with third parties for their own marketing unless you have expressly
consented or the disclosure is otherwise permitted by law.

When We May Share Information

Personal information may be disclosed where reasonably necessary:

• With your consent:
  when you have specifically agreed to a particular disclosure.
• For service delivery:
  where a provider or business partner needs information to support a service,
  event, meeting or engagement you have requested.
• For legal or regulatory purposes:
  where disclosure is required by applicable law, legal process,
  regulatory requirement or a lawful authority.
• For security and protection:
  where reasonably necessary to detect or prevent fraud, abuse,
  security incidents or misuse of our website or services.

How We Protect Your Information

We use reasonable administrative, organizational and technical safeguards
designed to protect personal information against unauthorized access,
loss, misuse, alteration or disclosure.

However, no website, electronic communication system or method of data
storage can be guaranteed to be completely secure.

Your Privacy Rights

Subject to applicable law and the circumstances of your request,
you may be able to:

• Request access to information about personal data we process about you.
• Request correction or updating of inaccurate or incomplete information.
• Request deletion or erasure of personal information where applicable.
• Withdraw consent where processing is based on your consent.
• Unsubscribe from newsletters and marketing communications.
• Raise a concern or grievance regarding the way we process your personal information.

To submit a privacy request, please contact

privacy@jayanthra.com
.

We may need to verify your identity before completing certain
privacy-related requests.

Third-Party Websites & External Content

Our website may contain links to, or content provided by,
third-party websites and services. We do not control the privacy
practices of those third parties.

We encourage you to review the privacy notices of external services
before providing personal information to them.

Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes
in our website, business practices, services, technologies or
applicable legal requirements.

When this Privacy Policy is updated, the revised version will be
published on this page and the
“Last updated”
date will be changed accordingly.

We encourage you to review this Privacy Policy periodically.

Privacy Questions & Grievances

If you have a question, privacy request or concern about how your
personal information is handled, please contact us using the details below.

If you are not satisfied with our response, you may pursue any grievance,
complaint or other remedy available to you under applicable data-protection law.